Everything you need to know about ordering and cancelling.
Orders can only be cancelled before they have been dispatched. Please get in touch with our customer services team as soon as possible if you wish to cancel your order. Email: [email protected]. Telephone: 01202 763711 ( during busi
If you wish to swap a size or design on your order prior to dispatch please get in touch with our customer services team as soon as possible so we can update this for you. You can contact us by email [email protected] or telephone 0
Whilst our team great care in packing to ensure your order is delivered safely, there may be rare occasions due to courier handling that causes damage in transit. We kindly ask for you to get in touch with us as soon as possible upon your order being
We're sorry if you have received an item different to the one you ordered, whether it's product or size. To help us address this and check further please provide the following details:. ◾ Check your order has not been tampered or damaged. ◾ Send us a
We're sorry that there's an item missing from your order!. Before getting in touch with us please kindly check the below as we will need to request for our warehouse to check the scanning log of items on your order:. We anticipate all of our orders t
We appreciate your interest in our products and understand the importance of timely updates. For products listed as 'coming soon' or 'not currently available', we are unable to provide a specific availability date. However, we are diligently working