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My Carry Potty

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My Carry Potty | Help Centre

How do I cancel my order?

Can I amend my order?

What do I do if my order arrives damaged?

What do I do if I receive the wrong item in my order?

My order is missing an item, what should I do?

What is the estimated time for product availability and pre-orders?

Orders & Cancellations

What is your return policy?

How do I return my order?

How do I exchange my order?

Returns & Exchanges

Help, I can't open my potty!

Does the My Little Trainer Seat fit most standard toilet seats?

How do I clean My Carry Potty?

Can I take My Carry Potty on a plane?  ✈

I think my potty is leaking, how can I check this?

How to position your My Little Trainer Seat & Step Stool

E-Gift Card Information

How do I apply for a collaboration with your brand?

How do I care for My Little Training Pants? ✨

What size of My Little Training Pants should I choose?

How do My Little Training Pants work? 💭

My Little Training Pants Information

Product Help & Care

Shipping & Delivery Information

Shipping & Delivery

Warranty & Product Guidance

How do I process a warranty/ defect claim with My Carry Potty?

Everything you need to know about ordering and cancelling.

Quick and easy steps to return or swap your order.

Tips and advice for using and caring for your products.

Get the latest on delivery times and shipping updates.

Product guarantees and expert guidance when you need it.

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Categories

Orders & Cancellations

Returns & Exchanges

Product Help & Care

Shipping & Delivery

Warranty & Product Guidance