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TONIES emoji®Updated 2 days ago

TONIES emoji® 

Join siblings Lily and Leo as they take their first steps towards saying goodbye to nappies!

 

Help I am having an issue with my TONIES emoji®:

No worries — we're here to help!

If you're experiencing an issue with your TONIES emoji®, please visit the following support page: (insert website link). There you'll find a variety of helpful FAQs designed to guide you through common issues.

Still need assistance? If you can’t find the answer you're looking for, start a live chat with one of our friendly TONIES® team members. They’ll do their best to help resolve the issue as quickly as possible. If they’re unable to resolve it, don’t worry — we’ve got more steps to support you.

 

Warranty and product guidance for TONIES emoji® :

If you're still having trouble after trying the steps above, you’re covered by a 2-year warranty for your TONIES emoji®.

When submitting a warranty claim, please include the following information:

  • Claim ID / Support Team Contact Name
  • Date Reported
  • Customer Name
  • Product Code & Description
  • Quantity
  • Reason for Claim

Send all of this to our Customer Service team at: [email protected]

Once we receive your claim, we’ll review it promptly to ensure a smooth resolution — for you and your little one.

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