Product Help & Care
Tips and advice for using and caring for your products.
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Help, I can't open my potty!
Please be assured we can help get your potty open easily, sometimes when the potty is new or has been taken via air, a vacuum can be formed. Take a look at our video below to help with opening your potty, once open you will have no further problems ✨
Does the My Little Trainer Seat fit most standard toilet seats?
Designed with your child's comfort in mind, our Trainer Seat features an ergonomic design that makes their seat experience both safe and comfy, making the transition from potty to toilet as smooth as possible. The My Little Trainer Seat fits most sta
How do I clean My Carry Potty?
Keeping your My Carry Potty clean is simple! 🌟. Empty your potty after each use when convenient, tipping to the contents to the side rather than over the splashguard to prevent splashing. We recommend using a gentle anti-bacterial spray and a soft c
Can I take My Carry Potty on a plane? ✈
Yippie! Your little one is going on an adventure abroad ✈🌍. Their My Carry Potty can go with them too, encouraging consistent potty training 😊. Leave the potty slightly open ( no contents inside) for the journey due to the air pressure change. If y
I think my potty is leaking, how can I check this?
We're sorry to hear your potty may be leaking, this is most unusual as our potties are leak tested before leaving our factory. Check our helpful points below to establish if your potty is leaking and please be assured we can help further if needed:.
How to position your My Little Trainer Seat & Step Stool
Amazing! Your little one is ready to take the next steps in their toilet training using their My Little Trainer Seat & Step-Stool 🌟. Our universal fit means that our Trainer Seat can accompany your child to almost any bathroom, ensuring a familiar a
E-Gift Card Information
Purchase and send a My Carry Potty E-gift card online today!. Gift is delivered instantly, for online use only on My Carry Potty UK store. ✨. E-Gift cards can be used on all My Carry Potty product excluding purchasing E-Gift cards. You do not have to
How do I apply for a collaboration with your brand?
✨ If you're interested in collaborating with our brand, we invite you to submit your application through Shopify Collabs. ✨. Additionally, based on your application, you might be eligible to join our affiliate program if you meet certain requirements