Our live chat service is available to answer any questions.

Please feel free to email us about any specific queries that you cannot find in our help centre.

We are happy to take a call to answer any questions from 09:00AM - 5:00 PM GMT from Monday to Friday.

My Carry Potty

Amazing! Your little one is ready to take the next steps in their toilet training using their My Little Trainer Seat &amp; Step-Stool&#xA0;&#x1F31F;&#xA0;Our universal fit means that our Trainer Seat can accompany your child to almost any bathroom, ensuring a familiar and comfortable experience, no matter where they go.&#xA0;Designed with your child&apos;s comfort in mind, our Trainer seat features an ergonomic design that makes their seat experience both safe and comfy, making the transition from potty to toilet as smooth as possible.<h3 id="take-a-look-at-our-helpful-video-below-to-get-you-started-in-positioning-your-seat--stool-correctly-for-your-little-one">Take a look at our helpful video below to get you started in positioning your seat &amp; stool correctly for your little one:<iframe width="100%" src="https://www.youtube.com/embed/pPBZ4U9R6YI?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> </h3>

Amazing! Your little one is ready to take the next steps in their toilet training using their My Little Trainer Seat & Step-Stool 🌟. Our universal fit means that our Trainer Seat can accompany your child to almost any bathroom, ensuring a familiar a

How to position your My Little Trainer Seat & Step Stool

Product Help & Care

How do I cancel my order?

Can I amend my order?

What do I do if my order arrives damaged?

What do I do if I receive the wrong item in my order?

My order is missing an item, what should I do?

What is the estimated time for product availability and pre-orders?

Orders & Cancellations

What is your return policy?

How do I return my order?

How do I exchange my order?

Returns & Exchanges

Help, I can't open my potty!

Does the My Little Trainer Seat fit most standard toilet seats?

How do I clean My Carry Potty?

Can I take My Carry Potty on a plane?  ✈

I think my potty is leaking, how can I check this?

E-Gift Card Information

How do I apply for a collaboration with your brand?

How do I care for My Little Training Pants? ✨

What size of My Little Training Pants should I choose?

How do My Little Training Pants work? 💭

My Little Training Pants Information

Shipping & Delivery Information

Shipping & Delivery

Warranty & Product Guidance

How do I process a warranty/ defect claim with My Carry Potty?

Take a look at our helpful video below to get you started in positioning your seat & stool correctly for your little one:

How to position your My Little Trainer Seat & Step StoolUpdated 4 months ago

Take a look at our helpful video below to get you started in positioning your seat & stool correctly for your little one: