How do I process a warranty/ defect claim with My Carry Potty?Updated a month ago
We're here to support you with a 1 year product warranty, if you find you have purchased our product and you believe a manufacturing fault is present, please get in touch with us by emailing:
To help us review your claim, we kindly ask for you to send the following:
◾ Clear photos of the fault
◾ Your proof of purchase/ order number
◾ A clear photo of the date clock dials which are located underneath your product
After receiving your claim, we will ensure to help review this swiftly to resolve it.